How do I pause or cancel my membership?
How to Pause (this allows you to resume without having to go through the registration steps again, this option is good for someone who thinks they will return at a later date and also locks in your current rate):
To pause your subscription, login and navigate to the “Account” page (there will be a button for the account page on the top right of your screen). On this page click “subscription” and select the “pause” button on the right to halt your access to the site and discontinue payments.
How to cancel your membership:
Please complete this form and we will process the cancellation for you. Or email firstname.lastname@example.org
I miss you guys too much, how do I come back from a paused subscription?
We would love to have you back! Luckily, this is as easy as logging back into your account, navigating to the “account” page, clicking “subscriptions”, then selecting “resume” (great choice by the way!).
How do I update my billing information?
To update your billing information navigate to the “Account” page (there will be a button for the account page on the top right of your screen). Then click “Subscriptions” from the Account menu and on this page click the “update” link on the righthand side and input your new billing/card information.